Claw Shopping

Contact Us

Last updated: July 6, 2026

We are a small team, and email is the fastest way to reach us. Every message gets a reply from a person — no ticket black holes.

Email support

Write to support@clawshopping.com for anything: order questions, shipping updates, returns, refunds, cancellations, or feedback. We respond within 1 business day.

What to include

• Your order number, found in your order confirmation email — putting it in the subject line gets you the fastest answer.
• The email address you used at checkout.
• For a damaged or incorrect item: a photo or short video of what you received.

Check your order status

You do not need to email us for tracking. Use the order status page with your order number and checkout email to see live status and tracking — the same link is in your order confirmation email.

Business hours

Support runs Monday to Friday and every email is answered within 1 business day. Our team works ahead of US time zones, so an evening email from you is often answered while you sleep.

About the store

Claw Shopping is an independent online store serving customers across the United States, with free tracked shipping on every order. Payments are handled by a licensed, centrally regulated payment provider on a secure hosted page — we never see your card details. Our Privacy Policy, Terms of Service, and Shipping & Returns policy cover the details.